Shipping Policy

Effective Date: May 13, 2026

This Shipping Policy applies to physical merchandise sold through Tales in Transit.
Digital products do not require shipping.

1. Processing Times
Orders are generally processed within 2–5 business days.
Processing times may be longer during:
Holidays;
Product launches;
Promotional periods.
Tracking details will be provided once orders are shipped.

2. International Shipping
We ship globally where permitted by law and carrier availability.
Delivery times vary depending on destination and customs processing.
Customers are responsible for:

• Import duties;

• Customs fees;

• Local taxes;

• Handling charges.

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3. Delivery Delays
We are not responsible for delays caused by:

• Customs processing;

• Weather conditions;

• Carrier disruptions;

• Political events;

• Natural disasters;

• Incorrect shipping information.

Estimated delivery dates are not guaranteed.

4. Lost or Damaged Packages
If your order arrives damaged or is lost in transit, contact us within 7 days of the delivery or expected delivery date.
Please include photos where applicable.
We will work with the shipping carrier to investigate the issue.

5. Incorrect Addresses
Customers are responsible for ensuring shipping information is accurate.
Additional shipping charges may apply for reshipments.

6. Contact
For shipping support:
Email: support@talesintransit.com