top of page
ghgugu.png
ugyuhj.png

Refund Policy

Effective Date: May 13, 2026


At Tales in Transit, we curate luxury travel experiences, editorial content, custom itineraries, and digital travel products for a global audience. This Refund Policy explains how refunds are handled for purchases made through our website.


1. Digital Products
Digital products include, but are not limited to:

  • Travel guides

  • Downloadable itineraries

  • E-books

  • Photography presets

  • Membership content

  • Digital workshops or masterclasses

  • Exclusive subscriber content

 

Refund Eligibility
Due to the instant-access nature of digital products, all sales are generally final.
Refunds may only be considered if:

  • The product was not delivered due to a technical issue;

  • The file is corrupted or inaccessible and we are unable to resolve the issue;

  • You were charged multiple times for the same purchase.

  • Refund requests must be submitted within 7 days of purchase.

  • Non-Refundable Circumstances

  • Refunds will not be issued for:

  • Change of mind;

  • Failure to read the product description;

  • Device or software incompatibility;

  • Lack of usage;

  • Accidental purchases.

 

2. Custom Itineraries & Travel Planning Services
Tales in Transit provides bespoke travel planning, destination consultations, concierge services, and luxury itinerary design.
Deposits
All planning deposits are non-refundable once research, consultation, or itinerary work has commenced.
Consultation Fees
Completed consultation sessions are non-refundable.
Partial refunds may only be considered where work has not substantially begun.
Third-Party Suppliers
Flights, hotels, resorts, cruises, tours, and experiences booked through third-party providers are subject to the individual supplier’s refund policies.
Tales in Transit is not responsible for:

  • Airline disruptions;

  • Hotel cancellations;

  • Government travel restrictions;

  • Weather-related interruptions;

  • Visa denials;

  • Supplier insolvency;

  • Force majeure events.

Where possible, we will assist clients in obtaining eligible refunds or travel credits from suppliers.


3. Refund Processing
Approved refunds are issued to the original payment method within 7–14 business days, depending on your payment provider.


4. Chargebacks
Customers agree to contact us before initiating a payment dispute or chargeback.
Unjustified chargebacks may result in:

  • Suspension of services;

  • Revocation of access to digital products;

  • Restrictions on future bookings.

 

5. Contact Us
For refund-related requests, contact:
Email: support@talesintransit.com

bottom of page